Some customers may have encoutered the following error when updating to the v2020 release of Autodesk products.
This most likely occurs when launching AutoCAD 2020, but it can also appear randomly when working in the software for a while.
The new v2020 release from Autodesk uses a new Licensing service to the previous versions, and was found to have issues of installation and reliability etc.
Autodesk recently released an update for this service to fix this issue, titled Autodesk Licensing Service – 18.104.22.1689 – Update.
You can download and install using the steps in the article here
It is recommended you install this via the Autodesk Desktop App:
- Close all Autodesk applications.
- Open Autodesk Desktop App.
- Click on My updates tab
- There will be a notification for an update with the title “Autodesk Licensing Service – 22.214.171.1249 – Update”
- Please click on the Update button and wait until it gets finished.
This should correct the problems with the service, but if you are still having reoccurring issues, please refer to additional solutions here